Products/EU Withdrawal Requests

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WordPress extension

EU Withdrawal Requests

Install one ZIP to manage versioned withdrawal policies, partial requests, decisions and an audit trail without automatic refunds.

Manual updates and written support
Test WooCommerce order showing a partial withdrawal request for one of two units.
Test shop screenshot from the earlier 1.2.1 release; the current direct ZIP and its version appear below.

What it does

Install one ZIP to manage versioned withdrawal policies, partial requests, decisions and an audit trail without automatic refunds.

Versioned policies retained on eligible order lines

Partial requests and recorded staff decisions

One ZIP with the Policy and Lock components included

You configure the applicable policy. Approval records a decision and never issues a refund automatically.

Test WordPress policy editor with a 14-day withdrawal period and version one.
Screenshot from ZIP 1.2.1: a demonstration policy is versioned before assignment to products. View full screenshot (new tab)
Test withdrawal decision and its dated audit entry in WooCommerce.
Screenshot from ZIP 1.2.1: a demonstration decision and note remain visible in the audit trail. View full screenshot (new tab)

Requirements and release

Check the direct ZIP before installing.

Requirements, installation, updates and known limits are explained in the English product guide. This page describes the Novelience direct release, independently of any marketplace review.

Published version1.2.7
ZIPeu-withdrawal-for-woocommerce-1.2.7.zip
SHA-25613fdf5e20ce1f17085a109b84cc5d6076ad8be1be832184be1d73be542b476fd

Licence and support

What the subscription covers.

Developed and maintained by Novelience

Software licence

The delivered code is licensed under GPL-2.0-or-later. A maintenance subscription does not reduce the rights granted by that licence.

Updates

New direct ZIPs are available during the active term and installed manually. No Novelience automatic updater is included.

Support

Written support in English and French is available through the customer area for covered production sites or instances.

After expiry

Access to new downloads, updates and support ends. A previously received version keeps its software licence.

Choose a plan

Monthly and annual prices before checkout.

The annual option is one payment covering 12 months, priced at ten monthly rates. Standalone volume discounts start at 5 covered units.

The checkout review currently opens in French. Contact us in English if you need help before purchasing.

Direct maintenance

Standard

9.00 € excl. VATper month and production instanceor 90.00 € excl. VAT per year and production instance (one payment covering 12 months)

1 unit included

Other needs

Each extension is sold and installed separately. These links do not imply automatic integration.

  • Secure Guest Order AccessSend a single-use email link that opens a short, limited summary of one WooCommerce guest order without an account.

Choose by need

Your project may involve more than one decision.

Compare uses, requirements and prices for the separate extensions involved.

WooCommerce after an order: guest access and withdrawal

Before using it

Requirements, installation and limits are documented in English and French.

English guideGuide françaisAsk a question