WordPress extensions by use

Organise the journey after a WooCommerce order

After an order, your team needs to direct the buyer to the right journey: checking its status or submitting a withdrawal request. Novelience provides two separate extensions. Choose according to the service you want to offer on your shop, and review the requirements before installation.

Language: Français · English

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Choose the work you need to do.

Offer order lookup without an account

Guest Order Access for WooCommerce helps buyers view their order’s products, quantities, status and totals. When the order reference and checkout email match, a single-use link opens a short session. The limited summary leaves out addresses, customer notes, downloads and payment actions. It provides order information without creating a customer account.

Review a full or partial withdrawal request

Withdrawal retains the versioned policy captured on each order line at purchase. The buyer requests eligible quantities; staff approve or reject with a note and can review the audit trail. Hypothetical example: a request on a two-item line can concern just one unit. The extension never issues a refund automatically.

Choose the journey you need

Install the module for the job you have identified. If you choose both, their workflows remain separate. No bridge between these journeys is included; a custom connection must be assessed separately.

Prepare your shop

You need active WooCommerce 8.7+, WordPress 6.3+, PHP 7.4+, a backup and a test environment. Check email delivery, HTTPS and guest-page cache exclusions. For Withdrawal, configure and assign policies; the extension does not determine the law applicable to your products.

Separate extensions

Individual prices for one covered site

Open each product page to check compatibility, limits and plans before choosing.

The checkout review currently opens in French. Contact us in English if you need help before purchasing. Written support is available in English and French.

Questions before choosing

Do I need both extensions?

Choose each individually according to the need. Withdrawal’s policy and lock components are already included in its single ZIP.

How do I receive updates?

Active coverage provides downloads and written English/French support. Updates are manual: replace the ZIP in place without uninstalling first.

Novelience

Compare the journeys and view the demonstrations

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